Archive for the ‘Cause Marketing’ Category

The Power of Branding (A Story of Two Supermarkets)

There is a story I recently heard that I haven’t been able to get out of my head. I told some of my team and then I’ve found myself telling it to friends, in meetings, on the phone. That’s called “stickiness” and so I want to share it here as well.

There are two supermarkets. You walk into the first supermarket and they’ve run out of a product you want and you think, “That’s really a crap store.” You walk into a second supermarket that you really admire and they’ve run out of the product and you think, “I should have been here earlier.”

That’s good branding.

How we feel about places, people, things we interact with on a daily/weekly/monthly basis matters. It matters because our perception of a place becomes reality. Reality is a hard thing to shape, it’s not as cut and dry as everyone would have you believe. After all, the second a moment passes it stops being reality and becomes memory – the most personal and subjective emotion in the world.

Whether you’re creating a Brand from scratch, in the process of reinvention or elevating your Brand to another level, remember you have limited opportunity to create a “moment of truth” and those moments matter. This message applies to all businesses, nonprofits, startups, etc. It’s these succinct stories and messages that I’ve been thinking a lot about as I work to build brands in my day-to-day work.

What’s your story? Which supermarket are you?

This story comes from Michael Wolff, Founder of Wolff Olins (and comes at 3:42 on the video above). I found his video on m ss ng p eces, a Brooklyn-based creative company who created videos for the Intel Visual Life series. I found them through Cowbird, the new storytelling project website from Jonathan Harris. I met Jonathan at Davos in 2010 and greatly admire his work, creativity and creation of new projects on the web.

11 Things Learned at Beyond Cause Marketing on How to Build Public/Private Partnerships

On Friday I attended the second annual Beyond Cause Marketing in Boston. Produced by Scott Henderson and the good folks at CauseShift and hosted by Microsoft’s NERD Center, it was a jam-packed opportunity to meet and mix with 60 of the best practitioners in a wide variety of fields including PR, communications, marketing, nonprofits, corporations, government and media. You can see more of the live action, tweets and updates by looking up #BeyondCM.

The theme of the day is the essence of what Beyond Cause Marketing is all about. What happens when you take money off the table? What happens when you go beyond just marketing and really talk about what it takes to move the needle forward. I kept remembering a quote from former President Clinton that says we are meant to leave the next generation with a new set of problems to solve, not leave them our same issues and problems (paraphrased).

It started with a conversation gauntlet led by Brian Reich (author of Shift and Reset: Strategies for Addressing Serious Issues in a Connected Society). This was one of the best innovations in conference-land I’ve seen in a long time. Experts in the field sat in a hot-seat and talked about what they see and experience in the field. The gauntlet included two of my all-time favorites, Robbie Vitrano of Naked Pizza and Becca Colbaugh of JESS3.

I was asked to attend to lead a breakout session where we gathered a small group of attendees to talk about one issue ranging from hackathons to gaming for good and digital storytelling. Other session leads included Joe Waters – who just released Cause Marketing For Dummies (For Dummies (Lifestyles Paperback))- if you haven’t read it you should!

I led a session on public and private partnerships. We outlined 11 keys tips for building a social contract. Think of these as a check-list that you use when looking to build a partnership of any kind. They all don’t have to be used – but the more of them you can incorporate, the better and stronger the partnership.

1. Buy-in from all partners. This can include government, corporate and nonprofit.

2. Identify responsibilities and goals. Who is doing what and how much clarity can you get on this before you start?

3. Do your research. All sides have a responsibility to know who they are doing business with. Do background checks, be prudent in who you partner with.

4. Create a contract of expectations. This is different from a scope of work or a contract. This is something all parties create that outlines what they expect from the partnership and what both sides are going to do to get there.

5. Leverage Resources. Leave nothing on the table.

6. Avoid silos. Collective impact will, by definition, have the most impact. Don’t think you can operate alone – you can’t.

7. Be tactical on timing. Double the money and double the time it’s going to take to build/launch.

8. Hook ‘em. What is the partnership going to do to hook the audience? Don’t forget the PR when you’re building a program. People need to know what you’re doing to support it and tell others.

9. Define measurable goals. The goals can change, but outline them when you start. Don’t be afraid to be bold. Really push for what you want this partnership to accomplish.

10. Reassess the impact of the program. If you’re going to take a partnership to year 2 or year 3, you have to take your measurable goals and align them with the objectives and really look at what you’re looking to do in future years. Critical for all sides to do this – first separately and then together as a team.

11. Take an agile approach. Launch and then reconfigure. Everything doesn’t have to be perfect at launch – often it can’t be – because you have to see the partnership in practice to really know what is going on and that you’re hitting all of your targets, goals and objectives.

This isn’t all of it – but it’s a great start and a lot to chew on. Huge thank you to Scott and his team for providing the atmosphere to engage in this conversation with my peers and stretch my way of thinking about programs from the agency, brand and nonprofit side.

What do you look for when building partnerships?

Check-in for Checkups with Clorox and Children’s Health Fund (CHF)

I first met the amazing folks from Children’s Health Fund last sumer when I spoke on a panel about Social Media for Social Good at Fundraising Day NY.

I was incredibly moved by their mission and their stories of success. I helped get the word out about a new mobile clinic in New Orleans last summer and have had them in my sights ever since. I was so honored to have been asked to partner with them for a summer campaign with Clorox to do some good.

Through a new social media-driven campaign, Clorox and CHF are working to encourage healthy habits and help provide health care to disadvantaged children. This is the second year CHF and Clorox are partnering and this year’s program is called Check-in for Checkups. You might have been my tweets or posts this summer or heard me talk about in person. I’m THAT passionate about this campaign. I’ve met the good folks from Clorox and their PR agency who helped put this together and it’s the real deal cause marketing campaign that included a multi-year cash donation and then this extra money donated through the help of YOU and people everywhere who share their summer healthy habits online.

For each check-in that you do, Clorox will donate 10 cents, up to $100,000, to CHF to help support their goal of providing half a million health care visits to children in need across the country. What’s amazing is that now when you check-in with your healthy habit, you are not only helping yourself, but also the lives of others. The more you check-in, the more you give back to disadvantaged children across the country.

This issue is so incredibly important since one in five children in the U.S. live in poverty and millions of children do not have access to regular checkups and timely health care visits when sick. As a result, simple childhood health problems, like ear infections and toothaches, can lead to lifelong health issues.

CHF’s mobile medical clinics go into underserved communities to bring ongoing health care to children at schools, community centers, homeless shelters and other places in the heart of the community. In addition to pediatric primary care providers, the CHF network consists of other dedicated health care professionals including dentists, mental health providers and nutritionists.

They are currently at 125,000+ checkins but are looking for 1 million! It’s super easy to get involved. You can either head over to their microsite and enter what your check-in is or send a tweet with the hashtag #checkinforcheckups.

Some of the healthy habits I’ve used this summer include walking to work every day, drinking 8 glasses of water a day, going to yoga each week, making a commitment to healthier eating habits – yours can be anything – but the best part of sharing those healthy habits is not only making them part of your daily life but helping others in the process.

Get in the habit of your summer healthy habit by checking in every day and spread the word! Join me in helping to support equal access to healthcare for children everywhere.

National Anthem of Haiti Live From Port-au-Prince

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When I was in Haiti last week for the #heartofhaiti blogger trip, we were touring around on the Saturday morning and pulled up in our van to the Palace (their version of the White House). As many people have seen in the news, it completely collapsed. So did their National Cathedral and Congress building. Ruins, rubble, dust, trash and in general disarray are everywhere you look. Directly across from the Palace is one of the biggest tent cities in Port-au-Prince. It’s a lot to process.

We step out of the van to take photos of the palace and suddenly a marching bands starts. The national marching band for Haiti was in procession to the flagpole and played their national anthem as they raised the national flag.

It was one of those moments of perfect timing that you couldn’t have planned if you wanted to.

While I was filming I looked over my right shoulder behind me and noticed an odd quiet. Everything had stopped in its place. Men were half stride, cars had come to a complete halt, women washing dishes or clothes had stopped, even kids running around were paused.

Everyone and everything paused to pay tribute to their country. It was one of the largest acts of patriotism I’ve ever seen.

So the video above is the view straightforward but imagine for a moment what it was like with a 360-degree view.

The 5th Annual DoGooder Nonprofit Video Awards

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Calling all nonprofits who have made kick-ass videos this past year. See3, in partnership with YouTube, announced that this year’s DoGooder Nonprofit Video Awards are accepting entries.

This year, winners will again have the chance to win one of four $2500 grants provided by the Case Foundation, video cameras from Flip Video, a free registration to next year’s Nonprofit Technology Conference provided by NTEN and more. The winning videos will be announced at this year’s Nonprofit Technology Conference hosted by NTEN and featured on YouTube’s homepage in March.

For many nonprofit clients I worked with over the years, we’ve talked about the power of video. Video is a great way to share your mission, messages and goals. The medium educates, makes others aware of issues, progress that’s being made, and the work that still needs to be done. Awards like these, recognize nonprofits that see the importance in video and hopefully encourage others to extend into this medium as well.

I heard last year there were 750 entries, 17K votes by the public, and 150,000 views. Wow, right? Now it’s your turn. Here are some details to get you started:

  • Submissions for Best Small, Medium, and Large nonprofit organization videos must be a video that was made in 2010. Entries for the Best Thrifty Video category can be for videos made any time before the end of the submission period. Each nonprofit can submit as many videos as they would like. No specific categories or missions are needed.
  • Entries cannot exceed 10 minutes in length and are limited to nonprofits from the US, the UK, and Australia.
  • You can submit your videos from February 4, 2011 until March 2, 2011. Starting March 7th, voting is open to the public.
  • Your organization MUST be a member of the YouTube Nonprofit Program.

Good luck! If you enter let me know so I can help spread the word when voting starts!

NOLAlicious

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Cause It's My Birthday

Seven days, seven cities, seven parties, one cause. $19K raised for malaria nets in Ghana.

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$60,000 raised in response to the Gulf Coast oil spill through Gulf Coast Benefit and Citizen Gulf.

Kiva

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